Frequently Asked Questions (and answers…)

Ordering your edible photo topper


How to use your topper


Information about your photograph(s)


All other questions

Still need help? Then drop us a line…

Before getting in touch, please make sure you’ve checked our FAQs and watched our how to videos as 90% of customer questions can be answered there.

If you still need help, please complete the form below to send us an email. Our working hours are 9am to 5pm Monday to Friday. We aim to respond to emails within 24 hours during the week. If we receive your email on a weekend or bank holiday, we will aim to respond the next working day.

Please note that Photo On A Cake is an internet based business and we can only offer support by email.